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Privacy Policy

Workation LLC is committed to protecting your privacy while using our services. We realize how important it is to safeguard your personal information so we want to create a secure environment for all users. This Privacy Policy applies to information collected online from users of this website. In this Policy, you can learn what kind of information we collect, when and how we might use that data, how we protect it, and the choices you have with respect to your personal information.

What personal information is collected through this website and how is it used?

We collect information about our users in the following ways: directly from the user, from our web server logs and through cookies. We use this information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We do not share any of the information you provide with others, except as necessary to provide you with the services you booked (such as airlines, accommodation providers, excursion guides and others), or when we believe in good faith that the law requires it.

User-supplied information: If you fill out any of the forms on this website, send us an email or call us, we will request some personal information (such as email address, name, and phone number). Further, if chat is available through this website, you may be asked to provide information if you participate in an online chat. Please do not submit any confidential, proprietary or sensitive personally identifiable information through online forms (e.g. Social Security Number; date of birth; drivers license number; or credit card, bank account or other financial information) (collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.

Information that you provide to us through the contact form or an online chat will be used so that we may respond to your inquiry and offer a preliminary travel plan. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.

Web server logs: When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect includes, but is not limited to:

  • Your Internet protocol address.
  • Name of your Internet service provider.
  • Town/city, county/state and country from which you access our website.
  • Type of browser and computer/device you use.
  • Number of links you click within the site.
  • Date and time of your visit.
  • Duration of time you spend on our website.
  • Web page from which you arrived to our website.
  • Pages you viewed on the site; and
  • Certain searches/queries that you conducted via our website.

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use and improve the user’s experience.

Cookies: In order to offer and provide a customized and personal service, our websites and applications may use cookies and similar technologies to store and help track information about you. We use cookies to help remind us who you are and to help you navigate our website during your visits. Cookies also can tell us where visitors go on a website and allow us to save preferences for you so you will not have to re-enter them each time you visit. The use of cookies is relatively standard. Most Internet browsers are initially set up to accept cookies, but you can use your browser to either notify you when you receive a cookie or to disable cookies.

If you wish to disable cookies from this site, you can do so using your browser. You should understand that some features of many sites may not function properly if you do not accept cookies. We use Google Analytics and Google Adwords and these services may set their own cookies relative to this site. You can opt out of Google’s use of cookies by visiting Google’s Ad Settings.

By visiting this website, you consent to the use of cookies and similar technologies in accordance with this Privacy Statement.

If we have links to other sites please be aware we are not responsible for the privacy practices on linked sites and note that they also may use cookies. We would ask users to carefully read the privacy statements of other websites especially when releasing personal information.

Third-party Services: We may use services hosted by third parties to assist in providing our services and to help us understand the use of our site by our visitors. These services may collect information sent by your browser as part of a web page request, including your IP address or cookies. If these third-party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors.

In addition, we may use services provided by third parties to display relevant content, products, services and advertising to you. These third parties may use cookies, web beacons and similar technologies to collect or receive information from this website and elsewhere on the internet. They may then use that information to provide measurement services so we can understand your interests and retarget advertisements based on your previous visits to this website. Please keep in mind that we do not share your personal information with any third-party advertiser, ad server or ad network.

Upon request we can provide access to all information we maintain about you and you can also contact us to make any necessary changes.

If you would like to contact us regarding any of the above content you can reach us anytime via email at [email protected] or over the phone in the US at 800 344 5785.